Working with the Balanced Scorecard
Who is it for?
This training is ideal for:
- Business owners and management teams
- Strategic and operational managers
- Team leaders and department heads
- Organisations that want to better follow up on strategic objectives
No prior knowledge required. Just the willingness to work strategically and measurably.
Context
Many companies formulate strategic objectives but fail to follow up on them structurally. KPIs often exist separately from the broader strategy, leaving insights fragmented and decisions hard to substantiate.
In this training, participants learn how to use the Balanced Scorecard to translate strategic objectives into clear and measurable KPIs. The work is organised around four perspectives: financial, customer, internal processes, and growth and development.
Approach
- Analysis of current strategic objectives and follow-up
- Interactive training with theory, exercises and practical examples
- Translating KPIs into a usable and trackable framework
- Working from the context of your own company
- Training certificate provided; qualifies for the SME portfolio (theme: Business strategy)
What can you expect?
Sharpening strategic objectives
- Formulating strategic priorities clearly
- Gaining insight into the Balanced Scorecard methodology
- Linking objectives to your own organisational context
Structuring KPIs
- Building KPIs within four perspectives
- Distinguishing financial and operational indicators
- Developing a clear scorecard model
Following up on performance
- Following up on performance systematically
- Interpreting and discussing KPIs
- Adjusting based on insights and results
What will you take away?
After the training, participants have:
- A clear overview of strategic objectives and their translation into measurable KPIs
- Insight into how the Balanced Scorecard can be used as a practical steering instrument
- Concrete handles to systematically follow up on performance and adjust in a targeted way
Meet the speaker
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